Open a ticket and attach a screenshot or a screen recording of what went wrong. A real person reads every one and replies by email — we aim for 24–48 hours — and we'll get your proof running again.
Back to the help centerDrop in screenshots or a short screen recording. Seeing the bug is how we fix it fast.
No bot loops. Your ticket lands in front of the team that builds the app.
You'll get a reference code on screen right away, and a real person will email you back — we aim for 24–48 hours.